Order Status

Track Your Order

Enter your order number and email address below to check your delivery status.

Found in your confirmation email — e.g. #1001
Use the email you placed the order with

How tracking works

1

Order confirmed — You receive a confirmation email within minutes of purchase.

2

Processing (1–3 days) — We prepare and dispatch your order with our fulfillment partner.

3

Tracking number added — Once shipped, a carrier tracking number is attached to your order and emailed to you.

4

Delivered (5–12 days) — Your order arrives. Delivery times may vary by location and customs.

No tracking number yet? Tracking is added within 3 business days of your order. If it's been longer, email us at support@pawtials.com with your order number.